Virtual Machine updating for hours while still being charged


#1

I’ve just recently purchased this service for personal use, but was unable to use this service as it’s been updating for hours… help me


#2

@AnthonyTrieu - This question is better suited for our support team, which I see you wrote into :slight_smile:

Your machine was finishing up a Windows Update, which can sometimes take a while to finish. If you do run into more issue please don’t hesitate to write in.