USB sharing still not fixed?

It’s now more than half a year that USB sharing doesn’t work for VDI clients running the Paperspace App under the latest macOS Catalina or Big Sur. Paperspace continues billing their users the full price although the usability is greatly reduced. Shame on their developers who in several months are obviously unable to fix this and shame on the marketing department which continues the billing as if everything were fine!
I’m disgusted by this inappropriate behavior towards people who pay them…