Subscription issue

I bought the subscription of $8/mon in paperspace gradient, but $28 got deducted. And if I create a notebook it does not shows upgraded version instead it shows free tier. Why is this so? Anyone has faced similar situation?

Hi there, thanks for posting. It turns out you contacted Paperspace support and we resolved this for you.

As we mentioned in our message, Gradient Free Notebooks have a set limitation regarding auto-shutdown, regardless of subscription tier. This is to make Free instances fair to those who have not upgraded to a paid subscription.